Educating Clients is a Full-time Job

Business Fridays was a feature of this blog from almost its beginning but over time I’ve dropped the business focus in favor of more how-to related posts. Recently I received several e-mails asking me to bring back Business Fridays and so, for a limited time and depending how well these posts are received, I’m giving it another try— I started the concept of Farace’s Laws” when I was writing for ComputerUser...

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